Reference

How vv88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your bKash, Nagad or Rocket deposits, and keep your sessions secure.

Account data kept securebKash, Nagad, Rocket payment info protectedNo data sold to third partiesYour access rights explainedContact us to request changes
vv88 How vv88 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a straightforward set of practices to keep your account data safe and your privacy intact. Here is what each of those practices looks like in operation.

Payment Data Security

Your bKash, Nagad and Rocket transaction details are stored in encrypted form. We do not display your full wallet number anywhere in the account interface after the initial deposit is confirmed.

Cookie Use and Session Continuity

Cookies keep your session active as you switch between mobile and desktop. You can clear them at any time through your browser settings, but doing so will log you out of your current session.

Data Retention and Deletion

We hold account data for as long as your account remains active. Once you submit a verified deletion request through Support Chat Bangladesh or email, we begin the removal process within the timeframe required by applicable rules.

Who Can Access Your Data

Only authorised team members with a direct operational need can access your personal account record. Payment processors receive only the minimum data required to complete your Nagad or Rocket transaction.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, correct something that looks wrong, or ask us to delete your information, our support team handles those requests directly. Reach out through any of the channels below and we will respond as quickly as we can — data requests are treated with priority.

Live Chat Open Support Chat Bangladesh from inside your account. Our team picks up data and privacy queries there and can pull your account record while you are connected.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account and respond to the right person.
Account Help Centre Use the Account Wallet Bangladesh help section inside your account dashboard to submit a formal data access or deletion request through a tracked support ticket.

Common Questions About Your Data on vv88

These are the privacy questions we get asked most often. If your question is not here, open Support Chat Bangladesh and ask directly — we will give you a straight answer.

We collect your name, contact details, and the mobile wallet number you register for bKash, Nagad or Rocket deposits. We also log device type, IP address and session times for security purposes.

Yes. Submit a data access request through Support Chat Bangladesh or by email with your registered mobile number. We will compile your account record and share it with you directly.

We share only what payment processors need to complete your bKash, Nagad or Rocket transaction. We do not sell your data to advertisers or share it with unrelated third parties.

Contact us through Support Chat Bangladesh or email with a verified deletion request. We begin the removal process once your identity is confirmed against the account record.

We use cookies to maintain your login session across mobile and desktop. You can disable them in your browser settings, though this will end your active session and may affect account functionality.

Yes. Your access to this platform and how your data is handled depends on your local law and the eligible regions from which you connect. Check local rules before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.